Terms & Conditions

Last Updated: November 18, 2025

Welcome to the Meowverse website (the “Website”).

By accessing the Website and/or purchasing products from it, you agree to be bound by the following terms and conditions. By placing an order through the Website, you confirm that you have read, understood, and agreed to these terms.

1. Shipping & Delivery

Estimated delivery time is 5–8 business days from the date your order is confirmed.

Standard shipping is free of charge.

Delivery times may occasionally be affected by circumstances beyond our control, including holidays, carrier delays, customs processing, or other unforeseen circumstances.

2. Store Responsibility

We strive to provide accurate, reliable, and complete information about all products available on the Website.

Our team is responsible for processing, preparing, and shipping all orders.

In the event of a delivery issue or a defective product, customers may be eligible for a replacement or a full refund, subject to the circumstances of the case.

Product images are provided for illustrative purposes only. Minor differences between product images and the actual product may occur.

3. Order Cancellations & Returns

Products may be returned within 30 days of the order confirmation date.

Returns are completely free of charge — Meowverse covers all return shipping costs.

Return requests can be submitted through our customer support channels.

Once the returned product has been received, the customer may choose between a full refund or a replacement.

All products are eligible for return. There are no non-returnable items.

4. Privacy Policy

We are committed to protecting our customers’ privacy and do not share personal information with third parties unless it is necessary to process an order, complete a payment, or fulfill a delivery.

Payment information is not stored directly on our Website and is securely processed through authorized payment providers.

The Website may send order updates, promotional emails, or SMS messages only to customers who have explicitly consented to receive such communications.

By using the Website, you agree to the collection and use of information as described in our Privacy Policy.